I was the first hire and a full-stack product designer for Knowhere, a technology-focused media start-up based in San Francisco. Knowhere’s mission was to use technology to make news more trustworthy. We covered American politics and a mix of business, technology, and foreign affairs.
I joined an early stage start-up for the opportunity to architect a unique design process suited for the company's needs. For example, since the Knowhere team comprised of Product people and journalists, I wanted our product design process to match the pace of a newsroom. The result was a user-centered process that was optimized for rapid user testing, collaborative across teams, and reflective of our company’s data-driven and non-partisan culture. It combined elements of design thinking with elements of the editorial process, creating a hybrid that made sense for our technology-powered newsroom.
I was responsible for the quality, creativity, and delivery of the following products: